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- NMD+ is a brand new creative and technology consultancy, connecting people with organisations through engaging, relationship-focused ActiveCX that matter.
- We think beyond UX, harnessing the power of digital media to deliver ideas that are feasible, valuable, purposeful, meaningful and provide a return on investment.
- Our heritage is digital finance, with an unrivalled pedigree in designing and delivering exceptional customer experiences. Previously we have worked with some of the worlds largest FS companies, including HSBC, RBS, Nationwide, Manulife and ANZ.
- We start small, but think big! We seek out small opportunities that we know will make a big difference and demonstrate change. These small steps build into a future for our clients in which they can genuinely say they are digital-first businesses.
- We use our insight and planning approach that we call "Panning for Gold", to tease out interesting nuggets that can be moulded and shaped into strategies and ideas, articulated in an ActiveCX brief. The brief is our guide for designing and developing proof of concepts. These are refined through user testing. We then work with our delivery partners to take these ideas forward to launch, and onto optimisation and refining.